The Definitive Guide to
WORKPLACE MEDIATION &
MANAGING CONFLICT AT WORK
“This is an excellent guide: direct and ground in reality. Understanding that mediation and conflict resolution are effective techniques can be learned the hard way or with help like this. I wish it had been available earlier in my career”.
Alison Brimelow, President European Patent Office
How is the guide structured?
Split across 3 main themes…
- Overview of how the world of work has changed and continues to change.
- Overview of conflict - what it is and how to spot it.
- Overview of mediation within the workplace. Background, future, how to use it and case studies.
About the Author
Clive Lewis, MD Globis
“I wrote this guide to assist everyone who works: employees, leaders and managers of all kinds of corporations. Everyone can learn more about building better relationships at work, which will lead to personal and organisational improvement…. “
Training DVD
now available!
Based on the recently released guide book, Globis has also released a training DVD. This triple based training resource is aimed at anyone who wants to learn more about mediation and conflict resolution in the workplace.
