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The Definitive Guide to
WORKPLACE MEDIATION &
MANAGING CONFLICT AT WORK

“This is an excellent guide - direct and ground in reality. Understanding that mediation and conflict resolution are effective techniques can be learned the hard way or with help like this. I wish it had been available earlier in my career”.
Alison Brimelow, Former President European Patent Office

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How is the guide structured?
Split across 3 main themes…

  • Overview of how the world of work has changed and continues to change.
  • Overview of conflict - what it is and how to spot it.
  • Overview of mediation within the workplace. Background, future, how to use it and case studies.
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About the Author
Clive Lewis OBE, MD Globis Mediation Group

“I wrote this guide to assist everyone who works - employees, leaders and managers of all kinds of corporations. Everyone can learn more about building better relationships at work, which will lead to personal and organisational improvement…”

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Mediation Toolkit
now available!

Based on the recently released guide book, Globis Mediation Group has also released a training DVD. This triple based training resource is aimed at anyone who wants to learn more about mediation and conflict resolution in the workplace.

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Forward

The Definitive Guide

Do you want to learn more about how to build better relationships at work? Order your copy of The Definitive Guide to Workplace Mediation to cope with the employment legislation changes of April 2009.

Clive Lewis, Founder and Managing Director, Globis has published his handbook to help organisations prepare for and implement new working methods as a result of the plan to repeal the statutory grievance and disciplinary process in April 2009. The book was published in January 2009.

At just £16.99 per copy, it represents excellent value for money. Discounts are also available for multiple purchase

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Reviews

This book is timely. In a time of economic uncertainty where organisations are looking for opportunities to save money and build trust, this book offers great advice for doing so. Anyone working in the 21st century should have a copy!"

- Lord Hastings of Scarisbrick CBE, International Director of Diversity and Citizenship KPMG